For World Patient’s Day, Telemedi highlights the paradigm shift in healthcare consultations and the advance of technology in the sector to offer a quality service that puts the patient at the centre. With 14 years of experience and a presence in more than 20 countries, the company with an international presence arrives in Spain to offer advanced digital health solutions thanks to its "plug&play" platform that includes different telemedicine modules.
In this context, Telemedi, a trusted business partner in advanced digital health solutions, arrives in Spain with the aim of bringing telemedicine to society in an accessible and affordable way so that people can live healthier and feel safe no matter where they are.
It is undeniable that pandemic has accelerated the process of digitalisation of medicine and the establishment of a virtual care model that serves not only for diagnosis but also for prevention. In this sense, and in the context of the celebration of Worlds Patient’s Day on 17 September, the company is now seeking to strengthen ties with key players in this sector: doctors, insurers, banks, and assistance companies to whom it can bring this new revolution in the healthcare sector and demonstrate how innovation in telemedicine services has managed to place the patient at the centre.
For Telemedi, this is achieved thanks to the establishment of a "Plug&Play" digital healthcare platform and the design of devices for additional sales, which allows continuous patient monitoring, improves the quality of care, reduces costs and waiting lists, as well as helping to reduce the rates of non-attendance and delays in appointments, or attending to those in areas that are difficult to access. In short, a solution to many of the criticisms of primary care in the last year and a half, where patients have demanded closer, faster, and more personalised services that the pandemic has deprived them of.
In fact, since January 2020 (before the implosion of Covid-19), Telemedi has seen its tele-assisted consultation service in Spain increase by more than 8%. Spanish users have already been able to successfully test the digital solutions offered by the company, which range from electronic prescriptions, all types of documentation and 100% digitalised medical reports, to the use of Artificial Intelligence for symptom triage.
For Telemedi, achieving patient satisfaction in telemedicine is key. - The successful development of telemedicine worldwide must be based on cooperation: a solid foundation of quality must be created to provide a service that creates confidence in patients. All the actors involved (insurance companies, banks, medical companies and governments) need to share their knowledge and experience to promote the best solutions - says Rafael Rodríguez, Business Development Director at Telemedi Spain.
A summer of on-screen medical consultations
Specifically, the main remote consultations that have taken place during the last summer have been those of General Medicine or Paediatrics, a fact that has allowed patients to travel with their children and be able to contact a medical professional no matter where they are and without the need to hire stationary medical entities.
There is no doubt that the pandemic has familiarised the population with non-face-to-face means of contacting doctors, so that a trend in the increase in teleconsultations with paediatricians and general practitioners can be expected in the coming months, which will be reinforced during the Christmas holidays, due to the cold season and the persistence of Covid-19.
Telemedi, the digitalisation of health insurance
PR Manager at Telemedi